logitech alert commander stop sending alerts

#Logitech alert commander stop sending alerts how to
#Logitech alert commander stop sending alerts software
#Logitech alert commander stop sending alerts Pc

For the Alert Outdoor cameras, the PoE networking device's PoE ports must have an output of at least 7 Watts. Re-verify that your PoE networking device meets the PoE IEEE 802.3af 48V standard and is configured properly. (For help, see the software's user documentation or contact that company's support department.)

#Logitech alert commander stop sending alerts software

If this fixes the issue, reinstall the software and configure it to allow Alert Commander as an approved application. NOTE: Disabling this type of software may not stop it from controlling network traffic. (For help, see the software's user documentation or contact that company's support department.)ĭisable any firewall or security software on the computer running Alert Commander. Verify the computer running Alert Commander has its software firewall or security software configured properly. Verify Alert Commander is up and running on a computer in your network. (For help, see your device's user documentation or contact that company's support department.) If this fixes the issue, re-enable MAC Filtering, and add the MAC address(s) of your cameras to your MAC Filter. Turn off any MAC filtering in your router firewall or network security device. IMPORTANT: This will erase all data from the SD Card. You might also try using the MicroSD adaptor that came with your Alert Camera to insert the MicroSD Card into an SD Card slot on your computer (if it has one), copying the files to the local computer (if applicable), and reformatting it. (For help, see your router's user documentation or contact that company's support department.)ĭisconnect power from your Alert Camera, remove the MicroSD card, and put it back in. Power-cycle the router or DHCP server if necessary.Įnsure UPnP protocols are active/enabled on the network. Verify the DHCP Server on the network is up and issuing IP addresses. Remove the power from your PoE networking device, wait 30-45 seconds, and reconnect the power. Make sure the Alert Cameras are connected to PoE ports in your PoE networking device.

#Logitech alert commander stop sending alerts how to

(For help with how to hard reset, see the user documentation for your Alert Cameras.) Hard reset the Alert Cameras, disconnect them from the PoE networking device, and then reconnect them. If your environment meets the above requirements and you're having problems detecting your camera, try the following:

#Logitech alert commander stop sending alerts Pc

Windows-based PC (XP SP3, Vista, Windows 7) UPnP protocols active/enabled in the network

Standard Cat 5 Ethernet cable or higher (provided with cameras) NOTE: For Alert Outdoor cameras, the PoE networking device's PoE ports must have an output of at least 7 Watts.ĭHCP Server on the network issuing IP addresses to network devices PoE Router, Switch, or Power Injector that adheres to the PoE IEEE 802.3af 48V Standard If you're using a PoE Router, Switch, or Power Injector to power your cameras, these requirements must be met: Logitech Alert Cameras use Power over Ethernet (PoE) technology.